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Seminar Training Courses
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| Title |
English
for International Meetings
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| Target
Group
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People who attend or chair meetings in English with international partners.
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| Procedure
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This course involves working in different types of group discussions, simulations, case studies, role-plays and discussions to develop your fluency and confidence in different types of meetings.
Input from the trainer includes language to help you make the most of the discussion, useful tips to improve your discussion techniques and correction.
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| Objective
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By the end of the course you will be able to:
- Plan your strategy and work out your tactic.
- Know the stages and language of mutually beneficial discussions.
- Write the points of agreements.
- Use idiomatic expressions and appropriate negotiation language.
- React and avoid tactful manoeuvring.
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| Requirements
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Intermediate
level of English
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| Duration
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3
days
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| Title
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Negotiation
Skills in English
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| Target
Group
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This
course is for anyone who participates in meetings to find mutually
beneficial solutions with international partners.
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| Procedure
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Through different types of speaking exercises you will improve your own
techniques through the experience of doing.
Activities involve group and one-to-one negotiations.
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| Objective
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By the end of the course you will be able to:
- Plan your strategy and work out your tactic.
- Know the stages and language of mutually beneficial discussions.
- Write the points of agreements.
- Use idiomatic expressions and appropriate negotiation language.
- React and avoid tactful manoeuvring.
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| Requirements
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Intermediate level of English
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| Duration
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3 days
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| Title
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Business Correspondence
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Improve
your business writing skills. Make the right impression first time and
correct your language mistakes to put an end to ineffective messages.
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| Procedure
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This
course involves two days in the classroom and several homework
assignments to be done within a period of two weeks after the course.
This will allow us to make the most of the classroom time and will maximize
your individual attention time.
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| Objective
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By
the end of the course you will be able to:
- Modern-day rules of punctuation and abbreviations in correspondence.
- How to address open and end your letters and e-mails.
- Learn the vocabulary and phrases for every-day business e-mails and letters.
- What are the typical mistakes made by German speakers (writers) of English?
Find out and correct them!
- Use your new business vocabulary and English grammar.
- Feel fit to write e-mails, faxes and business letters in English.
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| Requirements
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Intermediate
level of English. Please bring copies of your own documents for
self-correction in the seminar.
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| Duration
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2
days + own time to complete coursework assignments.
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| Title
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Presenting
Facts and Figures
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| Target
Group
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This
course is for staff who need to attend and give business presentations
to international groups in a convincing and efficient manner.
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| Procedure
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All
presentations will be video recorded for self-observation and group
feedback. At the end of the course you will receive your own copy as
record of your success and for your future reference.
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| Objective
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By
the end of the course you will be able to:
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Plan,
organize, and structure your presentation.
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Catch
and keep the attention of the audience.
Use
your voice to power your message.
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Handle
critical questions and interruptions.
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Lead
a discussion at the end of your presentation.
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| Requirements
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Intermediate
level of English. Participants are required to bring a presentation of
their own choice to the course.
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| Duration
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3
days
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| Title
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Telephoning
Skills in English
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Develop
your listening skills and style to make the most of your telephone
conversation.
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| Target
Group
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Anyone
who needs to make the right impression on the telephone.
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| Objective
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By
the end of the course you will be able to:
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Welcome
callers and end calls satisfactorily.
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Take
and leave telephone messages.
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Clear
misunderstandings on the telephone.
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Make
/ change appointments and arrangements.
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Use
appropriate tone of voice.
Dealing
with / make complaints.
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Control
the call
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| Requirements
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Intermediate
level of English
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| Duration
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2
days
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| Title
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Commercial
English in Order Processing and Purchasing
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This
course offers situational practice in correspondence and telephoning.
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| Target
Group
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Commercial
staff with work experience in order processing and purchasing.
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| Procedure
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Review of vocabulary and specialized terminology.
Discussion of particular problems likely to arise in the order processing and
purchasing process.
Audiocassette material will provide sample approaches to problem solving.
In written and spoken role-plays and simulations participants have the
opportunity to train their own problem-solving skills.
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| Objective
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By
the end of the course you will be able to:
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Make
enquiries and offers.
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Negotiate
terms and conditions.
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Place
orders and confirmation.
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Plan
delivery arrangements.
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Deal
with delays in deliveries and arrange new deadlines.
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Make
and receive complaints and explaining delays
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Handle
claims and compensation.
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Know
the terminology of documentation, e.g. L/Cs
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| Requirements
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Intermediate
level of English
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| Duration
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3
days
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| Title
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English
in Production and Operations
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| Target
Group
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Members
of operations and production staff who need to cooperate with foreign
locations in the development, presentation or implementation of
changes and strategies in the above fields.
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| Procedure
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Initially,
the relevant vocabulary will be activated in group discussions of
related topics. Audiocassette material will introduce the language
skills of meetings, presentations and discussions. Case studies and
role-plays will provide the basis for language practice.
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| Contents
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The
language of production and operations as activated in task-oriented
discussions on operations management, corporate consideration in
product range and capacity, operations capacity, facilities, work
studies, project management, quality management, inventory and job
flow. |
| Requirements
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Intermediate
level of English
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| Duration
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2
days
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